Legal
Privacy Policy
How Buzzy collects, uses, and protects personal information across the site and related services.
This Privacy Policy explains how rckt corp., operating Buzzy ("we," "us," or "our"), collects, uses, discloses, and protects personal information when you use our website, forms, and related rent-reporting services (collectively, the "Services").
Last updated: March 7, 2026.
1. Scope
This Privacy Policy applies to information collected through the Buzzy marketing website, contact and account-deletion request forms, analytics tools used on the site, and any rent-reporting workflow you access through Buzzy. Buzzy is operated by rckt corp., based in Ontario, Canada. This Privacy Policy does not govern third-party websites, apps, or services that operate under their own privacy policies.
2. Information We Collect
Depending on how you interact with Buzzy, we may collect the following categories of information:
- Contact information, such as your name, email address, and the contents of messages you submit to us.
- Account-deletion request details, including your name, email address, and any information you provide to help us verify and process the request.
- Rent-reporting information you provide directly or through connected services, such as transaction details, payment history, supporting documents, and account-identifying information needed to identify matching rent transactions and submit reporting data.
- Technical and usage information, such as device type, browser, pages viewed, referral information, campaign parameters, and interactions with site content.
- Cookie and similar technology data used to support analytics, basic site functionality, and troubleshooting.
3. Information From Third Parties
We may receive information from service providers and integration partners that help us operate the Services.
- Plaid may provide account and transaction data you authorize it to share with us so we can review rent-payment activity.
- Analytics providers such as PostHog may provide aggregated or session-level usage insights about how visitors use the website.
- Infrastructure and API providers may process information needed to deliver forms, host content, prevent abuse, and respond to support requests.
4. How We Use Information
We may use personal information to:
- Provide, maintain, and improve the Services.
- Identify matching rent transactions, support reporting setup, and submit eligible data to participating credit bureaus.
- Respond to contact requests, support inquiries, and account-deletion requests.
- Measure site usage, troubleshoot issues, detect abuse, and improve product experience and marketing performance.
- Comply with legal obligations, enforce our Terms of Service, and protect the rights, safety, and security of Buzzy, our users, and others.
5. Analytics, Cookies, and Similar Technologies
We use analytics tools, including PostHog, on the website. These tools may collect page views, clicks, form interactions, session information, referrer data, and campaign attribution data. We may also use cookies or similar technologies to remember settings, understand site performance, and improve our Services.
You can control certain cookie behavior through your browser settings. If you block some cookies or similar technologies, portions of the website may not work as intended.
6. Plaid and Financial Data Handling
If you connect a financial account through Plaid, Plaid handles your bank login credentials within its own experience. Buzzy is designed not to store those bank login credentials directly. We may, however, receive and store account and transaction data that is necessary to review rent payments, support verification, investigate issues, and operate the rent-reporting workflow.
7. Manage Cookie Preferences
You can update your cookie preferences at any time. Use the controls below to reopen the privacy settings modal or reset your saved choice and see the banner again.
8. When We Disclose Information
We may disclose personal information in the following circumstances:
- To service providers and contractors that help us host the site, process forms, analyze usage, support customer communications, or operate verification and reporting workflows.
- To Plaid and other integration partners when needed to provide connected-account functionality.
- To participating credit bureaus or reporting partners when you enroll in an eligible rent-reporting workflow and applicable information is approved for submission.
- To comply with law, legal process, regulatory requests, or to protect rights, property, and safety.
- As part of a business transaction such as a merger, financing, acquisition, or asset sale, subject to applicable confidentiality protections.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, investigate abuse, and maintain appropriate business records. Retention periods may vary depending on the type of information and the reason it was collected.
10. Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Your Choices and Requests
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also opt out of promotional emails by using the unsubscribe instructions in the message.
To request deletion, use the account-deletion request form on this site or contact us through the support channel linked below. We may need to retain certain information where required or permitted by law, for legitimate recordkeeping, fraud prevention, dispute resolution, or compliance purposes.
12. Children's Privacy
The Services are not directed to children, and we do not knowingly collect personal information from children through this website.
13. International Processing
Our service providers may process or store information in jurisdictions outside your province, state, or country. When that happens, personal information may be subject to the laws of those jurisdictions.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date. Your continued use of the Services after changes become effective means the updated Privacy Policy will apply going forward.
15. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us through our support page or visit rckt.tech.